Discover CuCo

CuCo Creative is an integrated branding, strategic, digital agency based in in the sunny Silicon South of Bournemouth, Dorset. We provide creative marketing and advertising solutions to the South Coast, stretching as far as London, UK! CuCo are members of the DBA and are both an RAR recommended and awarded agency. We are also a D&AD accredited marketing, digital, design, and branding agency! Our team are experts in delivering integrated marketing campaigns in all areas of branding, advertising, marketing, digital, E-commerce, design, web design & development, and WordPress, and offer a strategic approach to marketing consultancy.

Our creative marketing and design teams work together to delver a wide range of website development skills and a variety of marketing projects for your brand. Our digital services include web design, search engine optimisation (SEO), HTML emails & email marketing, Google Adwords/pay per click (PPC), database driven websites, content management systems (CMS), social media management, WordPress websites and E-commerce websites.

CuCo are also a creative print management agency, offering a full colour lithographic through short run or personalised digital printing services. We are experts in paper stocks, print finishes, folding techniques and FSC printing. Whether it is rolling out your new brand across creative marketing collateral, print advertising, business cards, business stationary (letterheads and comp slips), packaging, point of sale (POS), brochures, leaflets, flyers, or making your brand come to life with illustration or photography, CuCo are the perfect integrated branding and marketing partner for the South West, without heavy London agency fees.

Our team are passionate about driving sales through creative marketing solutions, so whether your business needs to generate new leads, a brand refresh, or a website improvement, get in touch with us here at CuCo!

Whatever your marketing or advertising requirements may be, CuCo Creative have the branding expertise and marketing knowledge and experience to produce your next marketing campaign! Whatever your budget or your location, call CuCo today on 01202 911959 to discuss your brand!

 

we are social

| Google+ | | Pinterest | LinkedIn | Instagram

3 rules for maximising your box office bookings using Spektrix

As Arts and Culture marketing specialists, CuCo understand just how important box office ticket sales are for Arts Centres.

The importance of your online booking experience cannot be understated for ticket-selling organisations. Not only does the booking experience need to make potential visitors feel comfortable completing the transaction, it also needed to intelligently cross-sell to them and demonstrate how much you value their custom. It should also encourage people to find out more about the programme of performances and events you have to offer.

And that’s where Spektrix come in.

Spektrix are a market leader in back office and digital tracking systems for arts organisations, and are transforming the way Arts Centres and Festivals sell tickets and manage their audience relationships.

The clever people at Spektrix allow the Marketing Managers of Arts Centres to make data-driven, customer-centric decisions that ultimately generate increased online bookings, drive donations and push membership schemes! No more abandoned baskets, surprise booking fees, and missed opportunities for giving customers more of what they want.

 

 

As the official creative agency partner for a host of world-class arts organisations, we work to drive year-round participation in their programmes. Below are our top 3 rules for providing the best possible online booking experience for your customers:

 

#1 Be clear and transparent about additional fees

It’s very important that you are transparent with your customers about booking fees. A guaranteed way of damaging your organisations reputation before the customer has even had the chance to visit you, is by advertising a price that people can’t actually pay because of mandatory booking fees! This falls under both terrible customer service and foul of advertising standards, and is so easy to avoid!

 

#2 Keep your customers with YOU

Have you ever started to book tickets on a venue’s website, and ended the transaction on a cold grey ticketing system? Not only does this make customers feel uneasy about giving out their card details, but it severs their relationship to the venues they are buying the ticket for. By integrating Spektrix into your venue’s website, we can help you to keep the whole journey on your own website so that you can maintain your brand identity and tone of voice the whole way through the process.

 

#3 Consider your other online platforms

Always keep in mind any opportunities on your other online platforms, such as social media, to link a customer’s purchase experience – perhaps this could be adding a Facebook share button so that they can tell their friends what they have just booked? If you consider ticketing in terms of your wider digital approach, you’re likely to spot opportunities to better integrate ticketing into your digital marketing!

 

If you need a digital agency to integrate Spektrix into your website, call us on 01202 911959 or email us at email hidden; JavaScript is required – we’d love to hear from you!

More News

looking for some creative inspiration?

Call us on 01202 911959 or email hello@cucocreative.co.uk